Privacy Policy

1. Information you provide

When you submit an enquiry or contact Samantha Loh, you may provide details such as your name, email address, phone number, the content of your message and any photographs or files you choose to attach. This information is provided voluntarily and is used only to respond to and handle your enquiry.

2. Website usage and analytics information

When you visit the website, general usage information may be collected, such as the pages and publications viewed, approximate location at country or city level, device and browser type, and how you arrived at the site. This can include the referring website and campaign parameters in links (for example UTM parameters indicating that a visit came from LinkedIn, Instagram or Facebook).

This information is used in aggregate to understand which pages and publications are read and where visitors come from. It is not used to identify individual visitors.

3. Cookies and similar technologies

The website uses cookies and similar technologies where needed for the site to function and, where applicable, for measurement through Google Analytics. You can block or delete cookies through your browser settings. Doing so may affect how some parts of the website work, but will not prevent you from reading its content.

4. Google Analytics

The website uses Google Analytics, a service provided by Google, to measure website and publication traffic. Google Analytics uses cookies or similar technologies to collect usage information, which is processed by Google in accordance with its own privacy policy. You can learn more at policies.google.com/privacy and can opt out using the Google Analytics Opt-out Browser Add-on.

5. Google OAuth and Google API data

SamanthaLoh.com uses Google OAuth only for authorised administrative access. The site's administrator signs in with Google to grant read-only access to Google Analytics (scope: analytics.readonly). This access is used solely to retrieve the website's own analytics and reporting data for a private administrative Content Traffic dashboard.

This access does not permit SamanthaLoh.com to modify Google Analytics data. It does not give access to Gmail, Google Drive, contacts, personal files or any other Google Account information, and it is not used to access visitors' Google accounts. Access credentials are stored securely on the server, are never shown in the website, and are not shared with third parties or used for advertising. Use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

6. How information is used

Information is used to:

• respond to enquiries and provide requested information or services
• operate, maintain and improve the website and its publications
• understand website and publication traffic in aggregate
• keep the website secure and prevent misuse
• meet applicable legal obligations

7. Service providers

Information may be processed by trusted service providers that help operate the website, such as website hosting, database and storage providers, email delivery services and Google (for Google Analytics). These providers process information only as needed to provide their services. Personal information is not sold.

8. Data retention

Enquiry information is kept for as long as reasonably needed to handle the enquiry, maintain appropriate records and meet legal obligations, after which it is deleted or anonymised. Analytics data is retained according to the retention settings of Google Analytics.

9. Data security

Reasonable technical and organisational measures are used to protect information, including encrypted connections (HTTPS) and restricted administrative access. However, no method of transmission or storage over the internet is completely secure, and absolute security cannot be guaranteed.

10. External links

The website may link to external websites and social media platforms. Those sites have their own privacy practices, and SamanthaLoh.com is not responsible for their content or how they handle information.

11. Your choices and rights

Subject to applicable law, including Malaysia's Personal Data Protection Act 2010, you may request access to or correction of personal information you have provided, ask for it to be deleted, or withdraw consent to its further use. You may also manage cookies through your browser. To make a request, please use the contact details below.

12. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on this page, with the date of the most recent update shown above.

13. Contact

For any questions, please contact Samantha Loh at hello@samanthaloh.com or +60 18 986 2727, Kuala Lumpur, Malaysia.